Operations inputs
Use purchase orders, acknowledgements, delivery notes, supplier notices, inventory reports, inspection records, and approved SOPs.
Operations and supply chain document AI
OCR and RAG workflows for operations and supply chain.
Extract order and vendor data, validate supply documents, retrieve approved SOPs, and prepare operational exceptions for review.
OCR processes purchase orders, order acknowledgements, delivery notes, supplier notices, and inventory reports. Validation compares key references and fields, RAG finds the relevant procedure or escalation rule, and a controlled agent prepares a summary and proposed next step for the operations owner.
3 docsorder, delivery note and invoice reconciled
Mismatchtyped: short, over, damaged, substituted
SOPretrieved for the discrepancy type
Ownerdecides accept, reject or chase
Supply document workflow
Connect operational exceptions to the source record and procedure.
Our OCR document processing and enterprise RAG services can turn fragmented supply documents into a traceable review workflow.
OCR supply extraction
Capture supplier and order references, item descriptions, quantities, dates, delivery status, locations, and configured exception details.
Cross-document validation
Compare order, acknowledgement, delivery, and master-data fields. Flag missing references, mismatches, duplicates, and uncertain extraction.
RAG procedure retrieval
Find the relevant approved SOP, procurement policy, supplier instruction, or escalation rule and show the supporting passage.
Operational output
Prepare an exception summary, source comparison, cited procedure, proposed owner, and draft internal or supplier communication.
Operations control
Limit data and tool access by role, log source and review details, and require the accountable owner to approve external communication or system updates.
Reconciliation
Three documents, one exception, one owner.
Most supply exceptions are a disagreement between three pieces of paper. The workflow reads all three, names the disagreement, finds the procedure for it and hands the decision to the person accountable for it.
Document or step
Role in the workflow
Purchase order
What was expected: supplier, items, quantities, prices and delivery window.
Delivery note
What arrived: read by OCR at receipt, including handwritten quantities and damage notes.
Supplier invoice
What is being billed, matched against both of the above before it reaches finance.
Discrepancy types
Short delivery, over delivery, damage, substitution, price difference and missing reference, each mapped to a procedure.
SOP mapping
The approved procedure for the discrepancy type is retrieved with its source, not paraphrased from memory.
Supplier record
Outcomes update the supplier record so recurring problems are visible at review time.
Suitable first use case
Start with supplier delivery exceptions.
Choose a defined supplier or order stream with clear source documents and an accountable operations owner. OCR extracts the order acknowledgement, delivery note, or supplier notice; validation compares it with the expected record; and RAG retrieves the applicable SOP. The owner receives the evidence, discrepancies, cited procedure, and proposed next step together.
Once the exception workflow is dependable, the same pattern can support procurement intake, inventory issue summaries, inspection records, and recurring operations reports. See how controlled AI agents route tasks, or browse other industry document workflows.
Supply operations
Turn supply documents into controlled operational decisions.
Bring a representative document set, matching rules, approved SOPs, and review path for a practical OCR and RAG assessment.